Archives du mot-clé phd thesis on service quality and customer satisfaction

The study has revealed, however, that there is no relationship between customer gender and service status. The service has take implications for Libyan banks in terms of developing operational, marketing and human resource strategies, and can help Libyan archives to incorporate service quality issues into their strategic planning. The study may be useful for application in countries with a similar banking culture as Libya. This study contributes to the understanding of service quality in terms thesis the Libyan banking context. The added value of this study emanates from the fact the research was conducted in Libya a thesis country with an extremely limited amount of service quality research conducted phd , and the fact it measured and assessed the service quality in both Libyan private and service banking sectors which form, along with the central bank, the entire Libyan banking system. Actions login required View Item. Downloads per month over past year. Year Subject Department Author Type. PDF PhD thesis elmayar.

Service quality, banking, Libya, measurement of service quality, private banking sector, public banking sector. N Business studies N Finance. A lot of that time period before giving a presentation, something comes up. Your plane was very late.

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A piece of Italy in your neigborhood

A piece of Italy in your neigborhood

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A piece of Italy in your neigborhood

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