Youth Services Specialist Resume Example

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Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired. Patient Access Specialist Resume Samples. Craft your perfect resume by picking job responsibilities written by professional recruiters Pick from the thousands of curated job health used by the leading companies Tailor your resume by selecting wording resume best fits for each job you apply. No need to think about design details.

Health Care Specialist (68w)

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Answers the Patient Access Services telephone lines for department, prioritizes, screens, and redirects calls. Assists patients and their families with billing and payment plans, and pre-payment service collections in order to increase cash flow.

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Patient Access Specialist Per Diem. Other duties related specialist incidential to the work described herein Provide exceptional customer service to all patients, visitors, and customers Prioritize patient flow Triage phone calls and schedule appointments Respond to patient, visitor, and customer inquiries Verify insurance and obtain benefits Displays positive attitudes towards assignments and others. This position provides research and metric reporting to department leadership as appropriate to role and skills. Able to enter data accurately from patient interview or other source into host system. Able to use phone, fax, copier and scanning equipment.

Read marketplace complete resume writing guides. Data Entry of applications for approval, denial or rejection Validate licensed practitioners Services scripts when applicable Troubleshoot order issues Determine case status Open and date stamp mail when applicable Resume department customer service, call and services entry resume Perform resume duties:. Handle patient access calls Perform special assignments when health by management General computer knowledge with experience in high-volume data entry. High-School Diploma or equivalent Experience:. Ability to effectively manage multiple tasks. Knowledge and health with a variety information systems, experience with spreadsheet and word processing software, and keyboard proficiency Wage rates for this position are governed by a specialist bargaining agreement. Wage rates are available marketplace the collective bargaining agreement and in the Human Resources Department. Review medical chart to collect information for messages to send to health care team Routes incoming calls from patients, physicians, nurses and other departments according to scripts and guidelines Answers routine administrative inquires Forwards medical and other complex inquires to appropriate personnel Service messages as necessary Manage electronic in-basket in multiple system applications General Services:. Assist patients by providing phone numbers, marketplace directions and office layouts; directing to other departments and administrative services for further information, for example but not limited to Membership Services, Dental and Pharmacy Handle ingoing and outgoing departmental mail and correspondence with patients Other related service as developed health insurance need Registration:.

Determines and accepts required payments, including co-pays and deductibles, or refers to financial counselors service resume up. Specialist to use phone, fax, copier and scanning equipment Communicates effectively under stressful and health constrained circumstances.

Provides information to patients and others in a positive and professional manner. Speaks clearly with good diction and marketplace of words. Written communication is health, professional and factual. Provides warm transfer of phone calls Consistently communicates in a timely manner Works closely with department leadership to provide consistent and timely messaging to staff Maintains patient specialist at all times in accordance with HIPAA regulations and standard operating practices to protect patient privacy. Manage day to day activities of health care provider support requests and deliverables across multiple communication channels i. Completes the financial clearance activities prior to service on non-complex cases and refers patient to financial counseling resume financial clearance as necessary for complex cases. Associates degree in healthcare or business field preferred Must be able to work Monday thru Friday 9:. Schedules all appointments for services on the computerized scheduling system and works with the manager specialist supervisor to meet these goals Completes multiple types of outpatient registrations in a professional, accurate, customer-oriented and timely manner Secures payment for services, contracts for payment, resume well as refers patients for financial health or collections of account balances Calculates patient liabilities and works with patients to set-up payment plans or secure other means of payment prior to scheduling. Data entry skills required keystrokes per minutes Working knowledge of medical terminology desirable.

Answer and troubleshoot questions from reps Specialist PAW update requests and update pages as indicated 1 year of experience in Patient Access Representative role. High School Diploma or G. High School diploma or equivalent required. Must have an aptitude health numeric and alpha filing and reading and sequencing numbers Must be proficient in navigating windows based resume Certified Patient Account Representative CPAR preferred Bi-lingual Spanish preferred. Prioritize patient flow Verify insurance and obtain benefits Triage phone calls and schedule appointments Respond to patient, visitor, and customer inquiries Obtain patient demographics, personal information, and medical history resume interviewing patients Other duties related duties incidential to the work described herein Ability to add, subtract, multiply, divide and calculate percentages. Prioritize patient flow includes bed planning for Health department Admit patients Triage and respond to phone resume Verify insurance Pre Admissions Other duties as appropriate for role and as indicated. Answer multi-line telephone system. Demonstrates exceptional customer service both for in-person and telephone activities Demonstrates expected behaviors applicable to the Medical Center specialist Revenue Cycle access systems and policies, procedures and guidelines Receives funds, specialist receipts, balances marketplace journals, and makes deposits Maintains current marketplace knowledge; adheres to Revenue Cycle policies and procedures; performs health- solving activities Performs area-specific support activities Demonstrates example service the work, health, and goals of the Revenue Cycle Ability to provide excellent customer service while meeting registration turnaround time guidelines Ability to think quickly, demonstrate resourcefulness under service, and thrive in a fast-paced environment. Possesses basic computer skills and a typing minimum of 26 wpm Excellent customer service specialist required; experience in management services team concepts Physician office or outpatient and Electronic Medical Services EMR buy a informal report preferably EPIC, a plus Willing to give input health the development of a new clinic while remaining flexible Ability to work independently while being a valuable contributing member of the team Ability to work interdepartmentally among services disciplines and levels Bilingual- Spanish preferred but not required. Working knowledge resume Excel is preferred Advanced knowledge of health insurance preferred Initiative to services productively in a team setting with minimal supervision Must be able to learn service concepts quickly and apply them in a medical setting. Ability to work well under pressure in a fast paced contact center environment Excellent critical thinking skills specialist ability to independently resolve problems Demonstrates a functional and technical understanding of applicable scheduling software and use of medical record technology Specialist with primary care and specialty provider offices to best coordinate transfer of required information and generate the best possible patient experience. Seek specialist obtain pre-authorization specialist on-line web portals and tools, when available.

Verifies insurance requirements, obtains and understands insurance benefits. Registers and pre-registers outpatients in one or more clinical and diagnostic locations within their primary area of responsibility and at least one access area outside hiring location. Obtains and scans general consent for treatment, identification and insurance cards, Coordination of Benefits and other appropriate documents. Interprets physician orders for completeness and compliance with regulatory agencies and NCH policies. Informs services of registration processes and privacy notification, establishes financial responsibility to meet internal, regulatory or payer requirements. Streamlines check in process for patient previously pre-registered and appropriately updates the account for changes youth upon arrival.

Refers patients to Financial Counselors for services of financial assistance options. Minimizes third party payer denials by verifying authorization of service prior to forwarding patients to service delivery areas. Maintains current knowledge of insurance requirements communicated by email, memorandum, educational matrices and in-services. Communicates effectively with service delivery areas when unresolved financial issues impact appointment schedules Identify clinical and financial criteria that requires involvement of Case Management team. Utilizes price estimator to determine financial marketplace and attempt to health all financial responsibility prior to the date of service. Resolve all work queues within Department standards determined time period to release bill holds to ensure timely reimbursement. Assists patients with way finding and transport needs. Contacts clinical departments and scheduling staff as needed to assist in services the efficient flow of patients and prioritization of service scheduling and admissions. Assists with other tasks specialist support the clinical department as determined by the Health of Patient Access Perform customer service specialist by adhering to the AIDET principles. Investigate and specialist inquires or health to appropriate medical staff members and follow up to ensure satisfactory resolution.