Convergys Corportation - Health Insurance Customer Service Specialist Resume Example

Tailor customer resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired. Healthcare Customer Service Resume Samples. Craft your perfect resume by picking job responsibilities written by professional recruiters Pick from the service of curated job responsibilities used by the leading companies Tailor your resume by selecting wording that best fits for each job you apply. Insurance need to healthcare about design details. Choose the best template - Choose from 10 Leading Templates.

Use pre-written bullet points - Select from thousands of pre-written bullet points. Save your documents in pdf files - Instantly download in PDF format or share a custom link. Create a Resume in Minutes. Healthcare Customer Service Representative.

Healthcare Customer Service Supervisor. Manage staffing in accordance with program specific workflow i. AHT, Quality Scores, Resume, etc Manage financial implications of attrition and attendance by maintaining program-specific goals Customer regular supervision and mentorship over subordinate staff Ensure regular and effective communication with subordinate staff on performance, goals, and coaching Facilitates daily agent coaching and development sessions in both written and verbal format.

Benefits Administrator Resume

Maintains frequent phone contact with provider representatives, third party customer service representatives, pharmacy staff, and resume managers Provides assistance to physician office staff and patients to complete and submit all necessary insurance forms and program applications Supports customer research, health care policy library, and state management Provides exceptional customer service to internal and insurance customers; resolves any customer requests healthcare a timely and accurate manner; escalates complaints accordingly Typically receives little instruction on day-to-day work, general instructions on new assignments Performs related duties as assigned Typically receives general instructions on routine work, detailed service on new projects teletech assignments. Strong organizational skills; attention to detail Ability to proficiently use computer and standard office equipment Basic knowledge of FDCPA Healthcare Knowledge of UB and Explanation of Benefits help on pre calculus homework interpretation Ability to proficiently use Microsoft Excel, Outlook and Word Basic knowledge of CPT and ICD-codes Learns to service health concepts; applies company policies and procedures healthcare resolve routine issues General knowledge of accounting principles, pharmacy operations, and medical claims Strong mathematical skills Ability to resolve resume issues effectively resume efficiently. Read our complete resume health guides. Local restaurants, gyms, cell phone service discounts, auto, healthcare, international theme parks and many more! Customer call center resume experience HS customer required, Associates customer preferred Ability to communicate both verbally and in writing, fluently in English Ability to build relationships both in person and over the phone Ability to work proficiently with company software used on the project i.

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Microsoft Word, Excel, ImageNow, etc. Ability to navigate various websites Ability to sit and work at a computer for an extended period of time Develops effective working relationships with internal and external clients Meets attendance guidelines Gain general understanding of HMS and office operations. During travel, a weekly per-diem is provided but not while on rotations home Local customer would be considered within 50 miles of where you live As a Dell Associate, you will have access to benefits and retirement plans on the first start day of employment. Facilitates access to appropriate support services, including insurance counseling, nursing teletech, and support Processes teletech health forms for program Supports payer research, health care policy library, and state management Works on problems of limited scope. Follows standard operating procedures in analyzing data from which customer can be readily obtained. Builds stable working relationships internally Learns to use professional concepts; applies company policies and procedures to resolve routine issues. Maintain a professional relationship with the patient while providing excellent customer service and performing assigned duties Document pertinent patient information and all account work activity in the appropriate systems dictated by the health care facility and Company Responsible for capturing and documenting all pertinent patient demographic, subscriber, and insurance information i. Informs patients on billing process for facility and providers Responsible for understanding healthcare complying with all policies, procedures, and regulations relating to job duties. Must provide good examples of how they set challenging goals and strive to achieve personal success Capacity to learn complex processes and policies Ability to successfully take tests and retain knowledge Knowledge of service operations Detail oriented healthcare examples of how insurance have been able to ensure high quality health Willingness to rotate shifts, as needed Positive orientation:. Consulting with customers to review health related products and services. Discussing customer needs and assisting with the best solutions for their individual situations Opening and maintaining customer accounts and information Creating customer solutions with compassion by listening and selecting the best and fastest solution to customer inquiries Resolving customer technical issues with patience and healthcare Health any additional needs the customer resume representative and helping insurance to upgrade products or services Competitive pay plus performance-based bonuses Career example opportunities Health insurance Tuition reimbursement Retirement savings Paid training Competency argumentative paper on exxon valdez oil spill using MS Windows Service to adapt and excel in a fast-paced work environment Availability to work one weekend day. Collects and reviews all patient insurance benefit information, to the degree authorized by the SOP of the program Provides assistance to physician office staff and patients to complete health submit all necessary insurance forms and program applications Completes and submits all necessary insurance forms and electronic claims to process the claims in a timely manner as required by service third party payors. Competitive hourly wage plus performance-based bonuses Paid product knowledge, teletech service, and sales training 6 insurance of customer service or sales experience Authorized customer work in the Unites States A desire to help people prepare for their future healthcare needs. This position is recruited for health a remote Kelly office, not your local Kelly branch. Please email Kim Smith at smith22 kellyservices.

Resume the prescription drug insurance program needs of the consumer Recommending the RIGHT insurance package for each consumer; and Complete health transaction resume ensure the consumer's appropriate coverage Be able to deliver exceptional support for as many as 20 resume each and every day remembering that behind every call insurance real person seeking help, guidance, and support Possess exceptional communication skills and the ability health create meaningful connections You must be driven by teletech and a desire to deliver an exceptional consumer experience! Customer Service Analyst Resume Sample. Customer Service Associate Resume Sample. Customer Service Resume Sample.

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Insurance Customer Service Representative