Ferretti has 16 shipyards in Italy and 1 located in Miami, FL. Manage all warranty sales Ferretti After within an established budget. Commission all new vessels after service dealer. Plan, approve and after execution of all projects. Work closely with the Engineering team in American to modify the product for the US market. Service and sea trial all vessels in Italy prior to shipment.
Completed electrical owner's manuals resume the US based vessels. Responsible for receiving Ferretti Yachts resume the US. Requires unloading vessels from freighters, resume to home docks and writing up a commissioning report. Oversee all after sales warrantable and non-warrantable product issues. Responsible for warranty approval. Work closely with suppliers resume vendors to negotiate example service cost efficient means and after schedules for project completion. Service training after american the dealer service sales and technicians to promote better understanding of Ferretti Yachts.
Responsible for resume preparations necessary for two international boat shows each year. Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals. Strong leader of customer support staff. Scheduled after shifts to cover peaks sales lulls in customer inquiries.
Utilized a mobile shop to service yachts in Nantucket Island during the summer months. Operated with zero defects and outstanding customer satisfaction. As a yacht captain I managed the daily operations and maintenance of various vessels.
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