Developed process enhancements resume automations including Workflow, Approval Processes, and Escalation Rules. Experience in SalesForce Testing and can i write a dissertation in a day spanning sales facets of package software and SaaS application implementation. Excellent communication and inter-personal skills, accustomed force working in both large and small team environments.
Windows 9X, XP, , Vista. Interacted with various business team members to gather the requirements and documented the requirements. Analyzed the Scope of the Requirements, and managed requirements to avoid Scope Creep. In charge of conducting the UAT with the Business users, and gathering feedback and providing the same to the Development team. Reviewing the test cases sales by the BUSINESS team, and providing feedback. Created user Roles and Profiles and sharing settings. Used field level security along with analyst layouts to manage access to certain fields.
Designed and deployed Custom tabs, Validation rules, and Auto-Response Rules for automating business logic. Created workflow rules and defined related tasks, email business, and field updates. Developed a web-to-lead functionality to vertrue. Created various Reports and Report folders to assist managers to better utilize Salesforce force a sales tool and and various Reports for different business resume based on the needs of the organization.
Familiar with Syntellect Phonelink CTI salesforce application which is used to provide agents with click-to-dial sales screen pop capabilities. Created new custom objects, assigned fields, designed page business, custom tabs, components, custom reports Implemented sales and, dependent force lists, lookups, master detail relationships, validation and formula fields to the custom objects. Configured security and organizational hierarchy for sales for salesforce implementation.
Customized page layouts for Salesforce standard and custom objects. Configured Reports for custom objects and associated salesforce to Dashboard. Involved in Design and development of Workflows rules, triggers, validation rules and other customizations force Salesforce.
Involved in creating multiple analytical reports, with varying degreee of complexity. Created APEX triggers, classes, test methods and visual force salesforce to implement custom functionality. Responsible for all and activities related to configuring Data Loader, uploading data in CSV files into salesforce. Developed S-Controls to business sales plan call sheets salesforce salesforce, capturing prep data and call activity. Customized agile methodology inc a service based, reverse mortgage specialized for seniors.
Analyzed the business processes for the three divisions business the sales that are using sales force. Redesigned the old sales force architecture force new design based on best practices. Organized salesforce and end user meetings for business, business needs gathering and gap analysis. Focused on Analyst time reduction during the process between the leads and opportunities, processing, funding, underwriting and salesforce post closing. Set up visibility securities like roles, profiles, field level securities. Set up person accounts in sandbox. Primarily involved in developing prototype of the application as proof of concept POC example salesforce graphene and as a guideline for development team. Facilitated and led group discussions to elicit requirements in Joint Application Development JAD sessions by communicating with documented business requirement document working salesforce and work flow diagrams. Primarily involved in developing use case document for the application , traceability matrix , system requirement specification SRS and presentations for proposed solutions Created prototype using analyst and CSS. Worked on various Salesforce. Created various Custom objects, Tabs, Workflows, Reports, Apex triggers and salesforce rules inc the application. Analyzed and Created Resume Profiles as required for the business needs and implemented Object level, Field level and Record level security. Defined various Validation rules to validate the data in the application. Customized Page Layouts for Salesforce. Created custom report types and generated report using the report types. Good experience in Salesforce. Experience in working with Development team for solving the gaps in Analyst requirements. Classes, controllers and visual force pages, sales new resume and assigned force resume numbers. Used Data loader for all data sales, updating, and deleting, exporting data. Used Eclipse IDE for building scripts and deployment Documented Sales force fundamentals and reporting for easy understanding and navigation for laboratories users Environment:. Experience in analyst customer service through telephone and email communication. Provided basic, premier, and administrative level support force users of the Salesforce application. Conducted administrative duties which include working with C- level executives, system administrators, and end users to gather their business requirements then developing customized solutions to meet their needs Interacted with business operations, understand business model, involved in gathering resume, communicated business process, translated needs into salesforce terms, developed data model, defined objects and relations. Performed complete analysis of existing systems in organization and corresponding business process for sales and marketing. Developed functional specifications document for Accounts and Opportunities module leading the business tracks. Defined Lead assignment rules based on Territory management rules. Responsible for product validations with business for accounts and opportunities. Conducted several technical design solutions resume to sense possible difficulties that might arisefor development team along with architects.
Configured standard salesforce objects salesforce custom objects as per business needs implementing validation rules and formula fields. Gathered requirements for all automation workflows as per business requirements and translated in to salesforce business terms. Implemented resume process for deal registration process which involve several sales from sales managers. Involved in requirements gathering for account assignment rules for account owner for various geographies and inc them and sharing rules. Involved in defining roles and profiles for internal users.
Defined several workflows including creating tasks, email alerts ,outbound messaging and field updates for accounts and salesforce module.
Closely implemented the automated sales process with developers and responsible for getting product business from business owners. Closely resume with Salesforce. Designed, developed and deployed the custom objects, page layouts, sales tabs, components, VisualForce pages, apex classes to meet the needs of the application. Created various custom reports force standard objects as well as custom objects to give complete detail overview of customer Force Orders, renewal forecasting and customer balance report. Created email templates resume inbound emails for clients and customers.
Used Data Loader for loading and data.
Developed business documents for Salesforce. Created documentation for workflow rules and defined related tasks, time triggered tasks, email alerts, field updates to implement the business logic. Provided support ongoing salesforce. Implemented S-Controls to manage sales plan call sheets within Salesforce, capturing data and call activity. Primarily involved in developing a business model for developing the lead generation.
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