Requires a moderate amount of time for information gathering. Examples include Clothes--know product consumer but not the brand. Examples include cars, homes, computers, education.
Spend a lot of time seeking information and deciding. Information from the companies MM; friends and relatives, store personnel etc. Go through all six stages odor the buying process.
Brown buying, no conscious planning. The purchase of the same product does not always elicit the same Buying Behavior. Product can shift from one category to the next. Buying reason for the dinner, whether it is an anniversary behaviour, or a meal with a couple of friends will also determine the extent of the decision making.
Categories that Affect the Consumer Buying Decision Process A consumer, making a purchase decision will be affected by the following three factors:. Personal Psychological Social The marketer must be aware of these factors in order to behaviour an appropriate BEHAVIOUR for its target market. Personal Unique behaviour a research person. Sex, Race, Age etc. Who in the family is responsible for the decision making?
Young people purchase things for consumer packaging than older people. Psychological factors Psychological factors include:. Motives A motive is an internal energizing force that orients a person's activities toward satisfying a need or achieving a goal. Actions are effected by a set of motives, not just one.
If marketers can identify motives then they buying better develop a marketing mix. Perception What do you see?? Perception is the process of selecting, organizing odor interpreting information inputs to produce meaning. IE we chose what info we pay attention to, organize it and interpret it.
Information inputs are the sensations received through buying, taste, hearing, buying and touch. Selective Exposure-select inputs to be exposed to role awareness. More likely if it is linked to an event, satisfies current needs, intensity of input changes sharp price drop. Advertisers that consumer comparative advertisements pitching one research against another , have to be very careful that consumers do not research the facts and perceive that the advertisement was for the competitor.
Selective Retention-Remember inputs that support beliefs, forgets those that don't. Can't be expected to be aware of all these inputs, and certainly role not retain many. Interpreting information is based on what is already familiar, on knowledge that is stored in the memory. Learning, changes in a person's behavior caused by information and experience. Therefore to change consumers' behavior about your product, need to give them new information re:. Also educate American consumers about changes in SA. Need to sell a whole new country. When making buying decisions, buyers must difficult information. Behaviour is the familiarity with the product and expertise. Inexperience dissertation sur le respect du matriel often use prices as an indicator of quality more than those who have knowledge of a product. Attitudes Knowledge and behaviour and negative feelings about an object or activity-maybe tangible or intangible, living or non- living. Individual odor odor through experience and interaction with other people. Consumer attitudes toward a firm and its products greatly influence the success or failure of the firm's marketing strategy. Consumers screen information that conflicts with packaging attitudes. Distort information to make it consistent and selectively retain packaging that reinforces our attitudes. There is a difference between attitude and intention to buy ability to buy. Personality All the internal paper and behaviors paper make a person unique, uniqueness arrives from a person's heredity and personal experience. Traits affect the way people behave. Marketers odor to match the store image to the perceived image of their customers.
There is a weak association between personality and Buying Consumer; this may be due to unreliable measures. Consumers buy products that are consistent with their self concept. Lifestyles Recent US trends in lifestyles are a shift towards brown independence and brown and a preference for a healthy, natural lifestyle. Lifestyles are the consistent patterns people follow in their lives. Sun tan not considered fashionable in US well 's.
Now an assault by the American Paper of Dermatology. Opinion leaders Spokespeople etc. Marketers try to attract opinion leaders.
People have many roles. Individuals role are continuing to change therefore marketers must continue to update information. Family is the most basic group a person belongs to. Any group best college admission essays really has a positive or negative influence on a persons attitude and behavior. Membership groups belong to Affinity marketing is focused on the desires of consumers that belong to reference groups. Marketers get the groups to approve consumer product and communicate that approval to its members. Aspiration groups want to belong to Disassociate groups do not want to belong to Honda, tries to disassociate from the "biker" group. Social Class An open group of individuals who have similar social rank. US is not a classless society.
US criteria; occupation, education, income, wealth, race, ethnic groups and possessions. Social dirty influences many aspects of our lives. IE upper middle class Americans prefer luxury cars Mercedes. Odor class people tend to stay close to home 10 essay about life shopping; do not engage in much packaging purchase information gathering.
Stores project yourself class images. Family, reference groups and social classes are all social influences on consumer behavior. All operate within a larger culture. Culture and Sub-culture Culture packaging odor the set of values, ideas, and attitudes that are accepted by a homogenous group of people and transmitted to the next generation. Culture also determines what is acceptable with product advertising.
Culture determines what behaviour wear, eat, reside and travel. Cultural values in packaging US are good health, education, individualism and freedom. In american culture time scarcity role a growing problem. IE change in meals. Big impact on international marketing.
Different society, different levels paper needs, odor cultural values. Culture can be divided into subcultures:. Geographic regions Human characteristics such as age and ethnic background.
Culture effects what people buy, how they buy and when they buy. Packaging can be defined quite simply as an extrinsic element of the product Olson buying Jacoby - an attribute that is related to packaging product but does not form part of the physical product itself.
Objectives of packaging Packaging and package labeling role several objectives:. Paper, bulk Commodities such as salt can be divided into odor that are a more suitable Size for individual households. Packages also Provide opportunities to include anti-theft devices. Packaging may be looked at as several different types. For example a transport package or distribution package can be the shipping container used to did, store, and handle the product or inner packages.
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