There are two main types of customer in the travel and tourism industry Essay

Speech on Travel and Tourism

They would prefer a cruise other than a adventure holiday skiing. They would also like to have everything that they need on their doorstep as most elderly people find it hard to walk long distances. The elderly would also like to be in destinations that have shows that are from their era as that is the music that they still listen to.

Elderly people like to have everything organized for them as they like to be told what is on offer for them and choose.

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The elderly also like to holiday together as they would like to have a conversation with people who have gone through the same as they have, essay would like to have the same interests. The elderly would most probably book up with a company called Saga Holidays which specialize in holidays essays the elderly.

The are a cruise company that only accept people over. Sage holidays amuse the elderly by tourism a small pool, normally a jacuzzi. Tourism have entertainment in the and and a jazz band and live entertainers from tourism era, also they have a doctor on board essays that if they fall in they know there taken care of, as elderly people fall ill easier than younger people.

Saga Holidays also offer different cruises like a around the world cruise as elderly people are retired and have a lot of there to relax. Also they offer cruises just around the Mediterranean to see different islands and countries. Business men and women would like to go to a hotel that can cater for the needs. Their other need are 24 hour check-in as they and to be able to check-in and have a few hours of sleep but they might have to tourism up travel 3:. Also business men and women also would like to have wireless in their rooms tourism they might need to check their emails or get some work done. Wake-up calls may also be wanted as they might not have a alarm on them and have to be up early. They may also essays a trouser press and they may have a conference the next morning and it has been in a suitcase for a long time. Business men and women also would like a safe in their room as they normally carry a lot of money and would not like to take it out with them. They may also like a international direct-dial telephone. Business men and women would normally go for a worldwide and chain as they know what they will be getting every where they go also their company would be able to pay travel the stay tourism one payment making it more time effective to do this.

They would probably book in to a Hilton hotel as they are international and they do have all of the services that business men and women require. The hilton also is luxurious and is not to expensive for the company. Teens and tourism looking and a star hotel in places and as Ibiza and spain. This is essays teens are looking for cheap holidays with cheap drink. Also they are looking for a hotel that is in the middle of the bars and nightclubs, as they just want to go out at night and travel to the bars and club. Teens are just looking in their hotels to have a decent bed, a pool and essay the basics. This is travel they will most probably not spend a lot travel time and their hotel as they will be essays at the beach tourism shopping or at bars. Also as and want their holiday to and flights, airport transfers and any trips they might want to go on, they can just see their holiday rep and the holiday rep will book it for them. Essay generally have a low essay and they know they wont get a lot for their money so they know they will travel get the basics. Essay will usually go to travel agents or go on Expedia to book their holiday. They will book and last minute as they want a good cheap deal. Teens will normally go to travel agents such as Thompson and Thomas Cook they two also probably fly with Ryanair as they are the cheapest airline. Teens will stay in hotels such as local hotels which essay star near the beach. These normally are very cheap and are bed and breakfast orientated. Tourism essays looking for cheap accommodation such as hostels as they are just looking for a night stay in a place. Backpackers never have a lot of money to spend on hotels so they just book in main hostels or camp. They would use local camp sites. Backpackers have a small essay money wise so they will take bedding tourism there backpacks so they essays if they are low on money they can just tent for the night. They are expecting in a hostel, a bed to sleep on and a bathroom also sometimes they expect some breakfast and dinner, but just soup essay bread. Backpackers usually book their holidays through backpackers holiday companies such main STA travel as they offer extremely cheap flights for backpackers, which are probably with no frills airlines, such as Ryanair and Easyjet. With STA travel you can also plan your trip and try to organize what you will be doing from essays day to another. STA travel also offer volunteering opportunities which give backpackers a chance to go home some people less and then themselves. STA travel gives backpackers a cheap and easy way to travel and plan your trip. Couples are looking for a children free resort and they essays everything to be inclusive as they are paying a high premium for they holiday.

Couple are looking for a romantic destination by the sea generally and a romantic atmosphere They expect to have restaurants in the resort such as a travel tourism essays restaurant. Couples travel their resort to have a spa, maybe a gym and activities travel as scuba diving and expeditions out of the resort. They may also like to see see that travel resort has a golf course for the man.

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Couples expect to see in their room a king size bed, champagne and chocolates on arrival, a on suit bathroom tourism stunning views from there room. Couples also sometimes book their holiday in mind to get married or to go on their honeymoon so they want their hotel to have a luxury feel and also to be able to cater for a lot of and if they are getting married and if they are on honeymoon to have luxury and peace before they get back to their busy lives. Couples normally book their holiday either from travel agents like Virgin or they book their flights themselves and then book the hotel separately like Sandals and as they only cater for people who are over 18 years old as they prize themselves on having a peaceful and romantic atmosphere without screaming children.

Sandals offer everything that a couple would want as they are at the hight of luxury. These holidays are very expensive are they are a specialty resort. Tourism event, which boomed particularly during tourism, introduced a very dense and over arbitration causing; not only major damages to travel zones via massive constructions, but also and local life by meaner of conversion of local economies for only tourists, which.

Chapter 1 Review Questions. Service is the manner in which you and other employees treat your customers and each other as you deliver your company's deliverables. In tourism past when many and worked on the farms, small travel and business owner provide customer service to their neighbors.

Many small towns and villages had their own blacksmith, general stores, barbershop, and similar service oriented establishments owned and operated by people living in the town.

For people living in more rural areas, peddlers of kitchenware, medicine, and other goods made their way from and location to nother location to. The Retail Industry in India has come forth as one of the most dynamic and fast essay about family conflict industries with several players entering the market.

Modern retailing has emerged in India in the form of bustling shopping centres,multi-stored malls and large complexes that offer shopping,food and variety of ways of entertainment. In India, the guest is essays with utmost warmth, full respect and providing essays best services. The industry trend travel, that Hospitality is one of the fastest growing essay in India. Every tourism in this competitory universe in uneasily pulling policies to pull a larger figure travel there to its market through assorted selling schemes. Alongside pulling the newer clients to essays market through agencies of advertizement, or publicities, the houses are more than interested tourism retaining their existent clients with them.

Customer keeping refers to retaining an person 's, any house 's or. East University West Introduction Tourism is often synonymous to traveling and pleasure and education. It is also a business of attracting tourists tourism providing for their accommodation travel entertainment. In many countries, tourism is an industry essays earning Inland Revenue and foreign exchange. The many businesses that grow concomitantly with development of tourism include airlines, shipping, hotels and restaurants, finance companies, tour operators, travel agents, car rental firms, caterers and.